Terms of Service

By creating an account or using any Waterline Surf service, you confirm that you are at least 18 years of age, have read and understood these Terms of Service, and agree to be legally bound by them. If you are using our services on behalf of an organization, you represent that you have the authority to bind that organization to these terms. If you do not agree to these terms, you must not access or use our services.

Waterline Surf provides a proxy and VPN service that encrypts your internet connection and allows you to access content from 100+ countries worldwide. Our service supports multiple protocols including VMess, VLESS, Trojan, and Shadowsocks, and is compatible with Windows, macOS, iOS, Android, and Linux platforms. We offer subscription-based plans with varying levels of bandwidth, device limits, and connection speeds. Service availability is subject to your subscription plan and applicable laws in your jurisdiction.

To use Waterline Surf, you must register an account using a valid email address. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately at [email protected] if you suspect any unauthorized use of your account. We reserve the right to suspend or terminate accounts that we reasonably believe have been compromised or used in violation of these terms.

You agree to use Waterline Surf only for lawful purposes and in accordance with these terms. You must not use our service to engage in any illegal activities; distribute malware, viruses, or other harmful software; conduct hacking, phishing, or unauthorized access to computer systems; harass, threaten, or harm other individuals; infringe upon intellectual property rights or copyrights; send unsolicited bulk communications (spam); or circumvent geographic restrictions in ways that violate applicable laws or third-party terms of service. Violation of this policy may result in immediate account suspension or termination.

Waterline Surf offers subscription plans billed on a monthly or annual basis. Payments are processed securely through Stripe and we accept all major credit cards including Visa, Mastercard, and American Express. Prices may vary by country and are displayed in local currency at checkout. We offer a 30-day money-back guarantee: if you are not satisfied with our service for any reason, you may request a full refund within 30 days of your initial purchase by contacting [email protected]. Refunds are not available for renewals or after the 30-day period has elapsed. Subscriptions renew automatically unless cancelled before the renewal date.

Waterline Surf is provided on an 'as is' and 'as available' basis without warranties of any kind, either express or implied. We do not warrant that the service will be uninterrupted, error-free, or completely secure. To the maximum extent permitted by applicable law, Waterline Surf and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising from your use of or inability to use our services. Our total liability to you for any claims arising from these terms shall not exceed the amount you paid for the service in the twelve months preceding the claim.

You may cancel your subscription at any time through your account dashboard or by contacting our support team. Upon cancellation, your access to the service will continue until the end of your current billing period. We reserve the right to suspend or terminate your account immediately, without prior notice, if we determine that you have violated these Terms of Service, engaged in fraudulent activity, or if required to do so by law. Upon termination, your right to use the service ceases immediately.

Waterline Surf is not available in all countries. We reserve the right to restrict access to our services from certain jurisdictions where providing the service would be unlawful or impractical. If you access our service from a restricted region, you do so at your own risk and are responsible for compliance with local laws. We may block access from certain IP addresses or regions without prior notice.

All content, software, trademarks, logos, and other intellectual property associated with Waterline Surf are owned by or licensed to us. You are granted a limited, non-exclusive, non-transferable, revocable license to access and use our service for personal, non-commercial purposes only. You may not copy, modify, distribute, sell, or lease any part of our services or software, nor may you reverse engineer or attempt to extract the source code of our software.

We reserve the right to modify these Terms of Service at any time. We will notify you of material changes by posting the updated terms on our website and updating the 'Last Updated' date. Your continued use of Waterline Surf after any changes constitutes your acceptance of the new terms. If you do not agree to the updated terms, you must stop using our services and may cancel your subscription for a prorated refund if applicable.

These Terms of Service shall be governed by and construed in accordance with applicable international law. Any disputes arising from or relating to these terms or the use of Waterline Surf that cannot be resolved through good-faith negotiation shall be submitted to binding arbitration. The arbitration shall be conducted in English and the arbitral award shall be final and binding. Nothing in this section shall prevent either party from seeking injunctive or other equitable relief from a court of competent jurisdiction.

If you have any questions, concerns, or requests regarding these Terms of Service, please contact us at [email protected]. We aim to respond to all inquiries within 3 business days.